AI agents built exclusively for pharma
Clinical, compliant - anytime, anywhere.

Embedded within EHRs, medical journals, brand websites, and training platforms.

Schedule a demo
Trained on your brand
Built on your clinical data, labels, and messaging - so every interaction is on-brand.
Always on. Everywhere HCPs are
24/7 engagement across websites, EHRs, journals, and messaging platforms.
MLR-ready from day one
Pre-built for compliance. Test, review, and approve before anything goes live.
Natural conversations through video, voice, and text
HCPs can engage the way they prefer - by video, voice, or text - in 40+ languages.
Built-in compliance
HIPAA certified, GDPR compliant, SOC2 certified. Full audit trails, encryption, and role-based access.
HIPAA Certified
GDPR Compliant
SOC2 Certified
Full Audit Trails
End-to-End Encryption
Role-Based Access

RepTwin is your always-available, brand-trained, hyper-personalized AI sales rep - embedded across the channels where HCPs already work. Imagine reaching physicians just when they want.

Trained on your brand
Built on your clinical data, labels, and messaging - so every interaction is on-brand.
Always on. Everywhere HCPs are
24/7 engagement across websites, EHRs, journals, and messaging platforms.
MLR-ready from day one
Pre-built for compliance. Test, review, and approve before anything goes live.
Natural conversations through video, voice, and text
HCPs can engage the way they prefer - by video, voice, or text - in 40+ languages.
Built-in compliance
HIPAA certified, GDPR compliant, SOC2 certified. Full audit trails, encryption, and role-based access.
RepTwin availability across HCP channels
Availability

Always Available, Everywhere

Available across your HCP channels, EHRs, and researching programs 24/7, our AI agent is always your employees' favourite.

24/7 engagement across websites, EHRs, journals, and messaging platforms
Covers restricted-access and after-hours HCPs
HCPs can engage by video, voice, or text - in 40+ languages
Learn more
Intelligence

Clinically Relevant

Approves and then surfaces most-burning patient questions, comes up to almost every HCP sales message across different markets, but never beyond any individual specificity.

Built on your clinical data, labels, and messaging
Responds only from approved content - never guesses
Escalates unanswered queries to your team
Learn more
RepTwin clinically relevant AI
RepTwin hub with radiating lines to clinical trials, MLR-approved docs, internal documents, training decks, and other brand-approved sources
Brand

Brand-Trained

Activate on your brands, clinical data, and product teams. Train your agent on your clinical data, labels, and messaging - so every interaction is on-brand.

Upload approved clinical content, PI, trial data, and brand materials
Custom agent persona, voice, and visual identity
Consistent on-brand messaging across every channel
See how setup works
Compliance

Compliance Focused

MLR ready to date on all your latest messaging surveys, and compliance including HIPAA, GDPR, SOC2 certified.

HIPAA certified, GDPR compliant, SOC2 certified
Full audit trails, encryption, and role-based access
Secure MLR sandbox - test, review, and approve before going live
Read compliance FAQ
GDPR, HIPAA-compliant shield, and AICPA SOC 2 certification badges
RepTwin omnichannel HCP presence
Channels

Omni-Channel Presence

Physicians can connect across EHRs, medical publishers, text, and all channels in many environments and everything.

Brand.com, EHR & eRx, medical publishers, messaging apps
185+ directly integrated EHR platforms
2,000+ specialist medical journals
Explore channels
The Platform

One platform. Purpose-built agents for every role.

From HCP engagement campaigns to clinical trial support - there's a Twin for every use case.

Commercial
Sales Twin
Your AI sales rep, always available for every HCP.
Engages HCPs with instant answers to clinical and product questions around the clock.
MLR-approved24/7 availabilityBrand trained
Patient Access
Copay Twin
Automates co-pay enrollment for patients.
Automates benefits verification, copay enrollment, and affordability program navigation.
Benefits verificationCo-pay enrollmentAffordability navigation
Clinical Trials
Trial Twin
Your always-on clinical trial concierge.
Accelerates recruitment, guides pre-screening and consent, and keeps participants engaged throughout the trial lifecycle.
Recruitment automationConsent guidanceRetention support
Medical Affairs
MSL Twin
AI assistant that keeps up with your MSLs.
Synthesizes literature, preps for KOL engagements, and handles complex scientific Q&A.
Literature synthesisKOL prepScientific Q&A
Training
Trainer Twin
Role-play partner that never gets tired.
Simulates real HCP interactions for detailing practice, objection handling, and compliance certification.
Realistic HCP simulationsObjection handlingCompliance certification

Beyond the essentials

8 specialist Twins

MedInfo, MLR, access, pharmacovigilance, strategy, nursing, patients, events, and more - each tuned for one critical workflow.

Medical Information
MedInfo Twin
Instant medical information, whenever HCPs need it.
Delivers compliant, on-label responses to medical information requests from HCPs and patients in real time.
On-label content onlySub-second responsesFully auditable
Compliance
MLR Twin
AI compliance reviewer for promotional content.
Automates claim verification, reference checking, and risk scoring for promotional content.
Claim verificationReference checkingRisk scoring
Patient Access
Access Twin
AI patient access coordinator - from PA to pharmacy.
Streamline PAs, check formulary status, manage appeals, and coordinate with specialty pharmacies.
PA automationFormulary checkingSpecialty pharmacy coordination
Pharmacovigilance
PV Twin
Adverse event intake that's thorough and fast.
Captures adverse events through guided conversations with structured data collection, severity triage, and direct safety database integration.
Guided data captureSeverity triageSafety database integration
Analytics
Strategy Twin
Your brand's AI command center.
Delivers morning briefings, competitive intelligence, HCP targeting insights, and commercial analytics - all in one place.
Competitive intelligenceHCP targetingCommercial analytics
Nursing
Nurse Twin
Support nurse educators at every step.
Generates patient counselling scripts, walks through injection training, and guides adherence program delivery for nurse educator teams.
Counselling scriptsInjection trainingAdherence guidance
Patient
Patient Twin
A trusted guide for every patient.
Medication education, adherence reminders, side-effect management, and lifestyle guidance - helping patients stay on track.
Medication educationAdherence remindersSide-effect management
Events
Event Twin
AI event manager for webinars and conferences.
Automate registration, send reminders, drive post-event follow-up, and deliver content to keep HCPs engaged long after the event.
Registration automationFollow-up engagementContent delivery
Sampling
Sample Twin
Drug samples, requested and tracked - seamlessly.
Streamline sample requests from HCP offices with eligibility verification and fulfilment tracking built in.
Eligibility verificationFulfilment trackingStreamlined requests
Insights
Outreach Twin
Smarter outreach. Better insights.
Intelligent HCP registration, feedback collection, and adaptive surveys that generate actionable insights from every interaction.
Adaptive questioningSurvey collectionInsight generation
RepTwin AI agents across sales, training, trials, medical affairs, and patient support

The RepTwin ecosystem

Explore every agent

Specialist Twins for high-stakes conversations - always on-label, brand-trained, and ready where your teams and HCPs already work.

Channels

Reach HCPs on every channel

Deploy your AI agent wherever your HCPs, patients, and teams already are.

Brand.com
Embed an intelligent, conversational widget directly on your brand website.
EHR & eRx
Engage HCPs within clinical workflows across 185+ directly integrated EHRs.
Medical publishers
Reach HCPs on 2,000+ specialist medical journals where they learn.
Messaging apps
Connect with HCPs on WhatsApp, SMS, and other opt-in messaging channels.
Web applications
Integrate RepTwin into your proprietary portals, patient hubs, and internal platforms via API.
Schedule a demo →
185+
Directly integrated EHR & eRx platforms
2,000+
Specialist medical journals & publisher sites
40+
Languages supported across voice, video & text
Setup

Set up your first RepTwin in minutes

Get your AI agent live in four simple steps. No coding required.

1
Create a persona
Define your agent's personality, visual identity, and brand voice.
2
Add knowledge base
Upload approved clinical content, PI, trial data, and brand materials.
3
Test responses
Review and refine your agent's answers in a compliance sandbox before going live.
4
Deploy on your preferred channel
Go live on brand.com, EHRs, medical publishers, messaging apps, or internal platforms.
From kickoff to live in 4 weeks
We handle setup. You go live.
Week 1-2
Brand training & content upload
Week 3
MLR review & approval
Week 4
Go live 🚀
Ongoing
Analytics & optimisation
Create Your RepTwin →
Why RepTwin

Why leading pharma brands and agencies choose RepTwin

<3 sec
Response time
100%
Compliance rate
24/7
HCP accessibility
90%+
HCP Satisfaction
Always-on availability
HCPs get answers when they need them - not when office hours allow. RepTwin runs 24/7 across every time zone.
Compliance-first design
Every response is generated from approved content. HIPAA, GDPR, SOC2 certified. Complete audit trails on every interaction.
Actionable analytics
Real-time dashboards track engagement, surface HCP questions and objections, and tie every interaction to outcomes you can measure.

The Complete Engagement Ecosystem

Connect with healthcare stakeholders through intelligent, compliant AI agents

External stakeholders

Healthcare Professionals

Physicians, nurses, pharmacists seeking product information.

Patients & Caregivers

Seeking support, education, and treatment guidance.

Clinical Trial Sites

Coordinators and investigators managing trials.

Powered by Doceree

Intelligent Pharma Engagement

Core capabilities

Fully compliant
Trained
Multi-modal
MLR-ready
24×7 availability
Multi-channel
Fully auditable
Actionable analytics

Pharma teams

Medical Affairs

Ensuring scientific accuracy and compliance.

Commercial Teams

Sales enablement and HCP engagement insights.

Patient Services

Access, reimbursement, and hub operations.

Enterprise integrations

Bi-directional sync with the systems your teams already trust

CRM
EHR platforms
Safety DB
Content systems

Real-time data flow across the ecosystem

FAQ

Frequently asked questions

Everything you need to know about RepTwin - how it works, how it's compliant, and how to get started.

Talk to our team →
RepTwin is a pharmaceutical AI agent platform built by Doceree. It works as your virtual brand rep - trained on your approved clinical content, deployed across digital channels, and available 24/7 to have compliant, on-label conversations with HCPs through text, voice AI, or video.
Every agent responds only from approved content. MLR teams review and approve all responses in a secure sandbox before deployment. If RepTwin doesn't have an approved answer, it escalates to your team - it never guesses. Full audit trails, HIPAA certification, GDPR compliance, and SOC2 certification are built in.
Most conversational AI tools are built for consumer use and retrofitted for healthcare. RepTwin is the opposite - it's a healthcare AI agent designed from the ground up for the regulatory complexity of pharma. That includes MLR-ready responses, clinical content grounding, adverse event handling, and native integrations with EHR platforms and safety databases.
RepTwin works wherever HCPs are - brand.com, EHR and eRx platforms (185+ integrations), 2,000+ medical publisher sites, messaging apps like WhatsApp and SMS, and internal training platforms. It serves as both a point of care engagement platform and an AI brand rep across every channel physicians use.
All three. HCPs choose how they want to engage - text chat, healthcare voice AI, or video. Every mode supports 40+ languages, and every interaction stays compliant and on-label regardless of format.
Most brands deploy in 3-4 weeks. Weeks 1-2 cover brand training and content upload, week 3 are for MLR review and approval, and your AI agent for pharma is live by week 4. We handle setup and provide dedicated onboarding support throughout.
The platform covers the full range of AI applications in the medical field - from commercial engagement and medical information to clinical trial recruitment, pharmacovigilance, patient access, nurse education, and internal sales training. Each specialist agent is purpose-built for its role within the healthcare and pharmaceutical workflow.
The PV Twin captures adverse events through guided, conversational intake - collecting structured data, triaging severity, and integrating directly with your safety database. Every report is complete, compliant, and audit-ready.
Yes. RepTwin is HIPAA certified, GDPR compliant, and SOC2 certified. All data is encrypted end-to-end, protected health information is secured, and role-based access controls are in place. Complete audit trails are available for regulatory review.
Usage-based: $200 per agent per month, plus $1.80 per minute for active conversations only. That includes onboarding, analytics, monitoring, and compliant infrastructure. CRM and EHR integrations are scoped as add-ons - you pay only for what you use.
RepTwin isn't designed to replace your reps - it's designed to extend them. Your field team owns high-value relationships. RepTwin covers the long tail, after-hours inquiries, and restricted-access physicians that your team can't reach. Together, they remove the coverage ceiling and expand physician workflow engagement across every decile.

Ready to get started?

Join leading pharmaceutical brands and agencies using RepTwin to deliver clinical, compliant conversations at scale.

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